Workcanon

This Privacy Policy explains how Workcanon ("Workcanon", "we", "us", "our") collects, uses, and protects your personal data when you use our platform.

By using Workcanon, you agree to the practices described in this policy.

1. Who we are

Workcanon is a business management platform for tradespeople and field service businesses. We are the data controller for the personal data we collect through our platform.

2. What data we collect

We collect the following types of personal data:

Account data

• Name and email address (when you register)
• Business name, address, phone number, and VAT number (when you set up your account)
• Company logo (if uploaded)

Customer data

You may store your customers' details in Workcanon, including names, email addresses, phone numbers, and addresses. You are the data controller for your customers' data, and we process it on your behalf.

Financial data

• Quotes, invoices, and payment records you create
• Stripe account identifiers (if you connect Stripe)

We do not store your customers' credit card or bank details. All payment processing is handled by Stripe.

Usage data

• Log data such as IP address, browser type, and pages visited
• Session cookies necessary for authentication

3. How we use your data

We use your data to:

• provide and operate the Workcanon platform
• send transactional emails (invoices, quotes, confirmations, password resets)
• process payments through Stripe
• provide customer support
• comply with legal obligations

We do not sell your personal data. We do not use your data for advertising.

4. Legal basis for processing

We process your data under the following legal bases (GDPR):

• Contract: to provide you with the Workcanon service
• Legitimate interest: to improve our platform and prevent abuse
• Legal obligation: to comply with tax, fraud prevention, and other legal requirements
• Consent: where required, such as for optional communications

5. Who we share data with

We share data only with the following third parties, as necessary to operate the service:

• Stripe: for payment processing
• Email delivery providers: to send transactional emails on your behalf
• Cloud hosting providers: to host and store your data securely

We do not share your data with any other third parties unless required by law.

6. Data retention

We retain your data for as long as your account is active.

If you delete your account:

• your personal data will be removed
• financial records (invoices, payments) may be retained as required by tax and accounting law

7. Data security

We take reasonable measures to protect your data, including:

• encryption in transit (HTTPS/TLS)
• encryption at rest for stored data
• access controls limiting who can view your data

No system is completely secure. We cannot guarantee absolute security but will notify you of any breach as required by law.

8. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (subject to legal retention requirements)
• Restrict processing of your data
• Port your data to another service
• Object to processing based on legitimate interest

To exercise any of these rights, contact us at help@workcanon.com.

9. Cookies

Workcanon uses only essential cookies required for the service to function:

• Session cookie: keeps you signed in

We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

10. International transfers

Your data may be processed in countries outside the European Economic Area (EEA) where our hosting and service providers are located. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

11. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you.

Questions

If you have questions about this Privacy Policy or how we handle your data, contact us at:

help@workcanon.com